Your Resource for
Custom Cabinet Design
Now more than ever before, life is lived in the kitchen, the most versatile and well-used room in the house. More meals are being prepared at home than in decades past, and as one of the parents cooks it is not uncommon for the kids to be in online classes at the nearby table. Well-designed multi-functional space can make a kitchen work at its best, and Dixie Kitchen is great when it comes to design. They know that things will get back to normal but that their customers may plan differently in light of current events.
At their extensive showroom and custom workshop on North Broadway, the folks at Dixie Kitchen are ready to employ their over fifty years in the business toward designing kitchens and bathrooms to meet any need at any budget. To accommodate social distancing they are working split shifts and limiting the number of customers in the showroom at any one time.
Their extensive experience and knowledgeable staff are what causes so many Knoxville homeowners to rely on Dixie to create their dream kitchen and make certain that it is done right. “Everything in your kitchen has to fit perfectly,” owner Dick Coffey says. “And we have an expert staff that ensures that every job is done to the customer’s satisfaction.”
The showroom features all price ranges in full display, allowing the customer to see just how any particular cabinetry line might look in its natural environment. “We’ve got a display and vignette for everything,” Clark Coffey says.
The key to Dixie Kitchen’s success, he notes, is their service. “We’re customer-service oriented,” he says. “We’re always going to make sure the customer is happy 100% of the time. If there’s some kind of issue, such as a door or drawer that need to be adjusted, we’ll go out and address it in a timely fashion. We have a service person on the road every day who takes care of minor adjustments. We don’t stop until the customer is 100% satisfied. I think that’s where we set ourselves apart.”
The reputation for quality workmanship and service has gotten around, so much so that Dixie has earned some long-term repeat customers. “Knoxville is a small town,” says Clark. “If you do good quality work, people talk and word gets around. We get a ton of business off of referrals. And the funny part is, we’ve been in business for so long that we’re getting jobs remodeling kitchens we designed 20 years ago. We’re getting repeat customers that are updating kitchens.”
Dixie Kitchen comes complete with a shop that can deal with anything from sizing problems to custom modifications. They don’t have to reorder cabinets because of a small problem. “If there’s a problem with a cabinet, we can go pick it up and we’ve got the ability to cut and resize the same day,” says Clark. “We’re not holding the project up. We can also do some modifications to make some of our medium-priced cabinets look custom. We can add legs and do different things to give them a unique look.”
Custom builders like Chuck Atkins, Mike Stevens Homes, Joe Houck, Healy Homes, Red Door Homes, McCamy Construction and Testerman Construction rely on Dixie to provide any level of cabinets for all price ranges of homes. Dixie provided the cabinets in this issue’s home story of Scott and Jennifer Stallings. Atkins built the home and couldn’t be more pleased with how the project turned out. From long-established neighborhood homes to urban lofts, Dixie Kitchen is on the cutting edge of cabinet design.