Page 111 - Cityview_Jan_Feb_2014
P. 111







O
ver the years, Cityview 
ARTFUL DIALOGUE
THE GREEN ISSUE
has partnered with a C I T Y V
great many businesses
 I E W 
Top Doctors Issue
VOL
24
ISSUE
65
®
ARTFUL DIALOGUE
and organizations in the Knoxville JUNE 
community, both for- and non-profit. 2008 • T
HE GREEN
one of the magazine’s earliest and  ISSUE •
longest-enduring partners is the Pilot  AL GORE
’S INCON
Corporation, which has offered the VENIENT
 TRUTH •
magazine for sale at its travel cen-
 AN INTE
ters for more than a decade. In 2008, RVIEW W
ITH THE N
Cityview helped to celebrate Pilot’s ATURE C
50th anniversary with a history of Pilot ONSERVA
EVOLVING ENVIRONMENTALBLUENCY
and of the Haslam family, from the ISM:
 IS THE
N
founding of the first filling station in EW GREEN
gate City, Virginia, in 1958 to the multi- 
MAR-APR09 HOW
JUNE08
$3.99 US cityviewmag.com
DOCTORS billion dollar corporation it is today.  $3.99 US AN INCONVENIENT TRUTH FOR AL GORE? IS GLOBAL WARMING
The November/December issue also cityviewmag.com
 FACT OR FICTION?
CHOOSE DOCTORS
OC1_OC4_master_marapril09.indd
1
3/3/09
5:08:38 PM
included interviews with Pilot founder 
Jim Haslam II, CEo Jimmy Haslam, 
The Top Doctors issue is a perpetual Eric Creed’s debunking of global warming 
favorite among Cityview readers—and garnered the magazine national attention and then-Knoxville Mayor Bill Haslam. 

it remains our most requested issue and hundreds of letters from both “This is just a good country because 
each year.
supporters and critics.
people care about each other, and that’s 

the important thing,” the eldest Haslam 
told the magazine.






Pilot 


The 

Game


Plan



by Hannah Slaughter
1958. Gate City, Virginia. A 10 x 15 foot, roadside building cost a 
young Jim Haslam $6000. Little did anyone realize, this small
cityvi
venture would change the way America travels to this day.
ewmag
.com 

3

nove
mber :
: dece
mber 2
008




The minute you walk into the Pilot corporate oice, and always readily available are the Pilot Values, which stress 
you feel the camaraderie that exists between the responsibility each employee has to himself, to the team 
everyone that works there. Far from the so- called “corporate sector” of dark suits and cold and to the customer. Acting as a coaching staf, Jim Haslam, his son, Jimmy, and their executives have made the team-centered 
handshakes, this oice operates from a team
game plan eschewing the usual task lists created by a bunch environment a priority from day one. Their game plan? Recruit the best people, put them in the right positions and train
of suits holed up on the top loor of a skyscraper. Instead, the them to perform to the best of their abilities. With this simple 
oices are located in a brick building just of the beaten path
in Knoxville, Tennessee and the executives seem much the strategy, Jim Haslam turned a small illing station in Gate City, Virginia into a multi-billion dollar business with operations in 
same as the people you see at their travel centers; friendly and focused. Here monthly stats are listed on a “scoreboard” on one 41 states and 2 countries with a commitment to the trucking industry that is second to none.
loor, team members are trained at Pilot University on another



11.7-Pilot.indd 2
11/7/08 1:10:55 PM 11.7-Pilot.indd 3
11/7/08 1:11:12 PM




january
february 2014 cityviewmag.com 109


   109   110   111   112   113